Chatty paid plans

Introducing Chatty paid plans

We're thrilled to announce that Chatty is leveling up with paid plan!

Our paid plans will be launched with even more powerful features to upgrade your customer support.

What's in paid plans?

Our paid plan will have advanced features for live chat and FAQs hub

• Fully customized chatbox

• AI assistant for live chat

• Unlimited chat history

• Invite members to your team

And so much more advanced features for you to explore.

Plans comparison

Features	Free	Basic ($19.99)	Pro ($49.99)
Unlimited FAQs	✅	✅	✅
Import, Export FAQs	✅	✅	✅
FAQs block	✅	✅	✅
Contact button	✅	✅	✅
FAQs page	✅	✅	✅
Chatbox	Default	Fully customized	Fully customized
Brand removal	✖️	✖️	✅
Translation	✖️	✅	✅
Live chat	✅	✅	✅
Store avatar customization	✖️	✅	✅
Continue chat by email	✖️	✅	✅
Messenger integration	✖️	✅	✅
Chat history	90 days	12 months	Unlimited
Team member	1	3	5
Insert file & image	✅	✅	✅
Insert Shopify data (Product, Discount)	✅	✅	✅
Insert FAQs	✅	✅	✅
Quick replies	✅	✅	✅
Assistant (AI beta included)	✅	✅	✅
Notifications	✅	✅	✅
Analytics	✅	✅	✅
24/7 support	✖️	✅	✅
Priority suport	✖️	✖️	✅

Promotion deal

Download app and claim your own deal in app.

Pricing

After the promotional period, Chatty Basic will be available at $19.99/month and Chatty Pro at $49.99/month.

FAQs

Will I lose access to the features I'm currently using for free? If no, what are free features?

These following features will be limited in Chatty free version:

• Customize chatbox

• Auto translation

• Chat history: 90 days

• No follow-up email

• Chat avatar customization

What additional features do the paid plans offer?

We have some new features help you better support customers:

• Team management

• Auto translate feature

Is there still a free plan available?

Yes, our free plan will continue to be available with its current features.

How much do the paid plans cost?

We have Basic monthly plan at $19.99 and Pro at ($49.99). See plan comparisons for more details.

Will there be a trial period for the paid features?

We offer 14 days free trial for any paid plan. You can cancel anytime during trial period.

Are there any discounts for long-term subscriptions?

Yes. To celebrate our launch, we're offering Early bird deal: 50% off for the first 3 months

What happens to my existing data and settings if I don't upgrade?

Your settings and data will be safe.

Will my chat history be affected if I don't upgrade?

Your chat history will be removed if it more than 90 days.

Can I have a refund?

Yes, you can. We offer a 30-day Money Back Guarantee (30 days from the start of your free trial), which applies for the following circumstances:

• You do not wish to continue the subscription after the first month

• You cancel the paid plan before the first circle ends

• You forget cancel trial period or have accidentally choose the paid plan without using it in the first month