FAQs analytics
Key metrics about your FAQs, like total views, so you can see how users are interacting with them and improve your self-service support
Last updated
Key metrics about your FAQs, like total views, so you can see how users are interacting with them and improve your self-service support
Last updated
Who can use this feature?
This feature is available for all users
In FAQs analytics, you can check total views of FAQs
View counts each time a user clicks to expand and see the answer to a question on the FAQs page, in an FAQs block, or within the chatbox.
Go to FAQs -> Check total views of each questions.
Go to Dashboard, you can check overview of FAQs view and filter by time range.
