FAQs analytics
Key metrics about your FAQs, like total views, so you can see how users are interacting with them and improve your self-service support
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Key metrics about your FAQs, like total views, so you can see how users are interacting with them and improve your self-service support
Last updated
Was this helpful?
Who can use this feature?
This feature is available for all users
In FAQs analytics, you can check total views of FAQs
View counts each time a user clicks to expand and see the answer to a question on the FAQs page, in an FAQs block, or within the chatbox.
Go to FAQs -> Check total views of each questions
Go to Dashboard, you can check overview of FAQs view and filter by time range.
