Data sources
Train the AI with data about your store, products, services to provide better and more accurate responses
Last updated
Train the AI with data about your store, products, services to provide better and more accurate responses
Last updated
Who can use this feature?
This feature is available for all users
Our AI assistant is still in beta version. If you have any concerns or feedbacks, please contact us to share and help us improve Chatty.
This is for training AI assistant about your specific products, services, and business policies.
This helps the AI give more accurate and personalized responses to your customers.
Go to "AI and automation" tab
Click Manage in "AI assistant"
Data source is information about your store, products and services. We've trained our AI on your data source, so it can provide accurate and relevant answers to customers' questions.
FAQs: All questions and answers in your FAQs will go to data source
Custom answer: You can add more knowledge about your store to train AI assistant. Click Manage -> Click Add answer
You can also select knowledge from our suggestions.
After adding knowledge, you can still edit or delete it from data source.
After building your data source, go to your store front to test with your AI assistant.
Be specific: Provide clear, detailed information
Use real examples: Include actual customer scenarios as example
Update regularly: Keep information current
Monitor performance: Regularly check AI responses and review customer interactions with AI
