Email

Follow our instruction to finish connecting emails. Instruction will vary on different email providers:

• Gmail

• Outlook

• Zoho

• Hostinger

• Others

Gmail

1. Sign in to your Gmail account

2. Click Settings icon -> Click See all settings

3. Go to "Forward and POP/IMAP" -> Click Add a forwarding address

4. Copy forwarding address in instruction -> Paste as forwarding address -> Click Next

5. Click Proceed to confirm

6. Get back to instruction, click Get Verification link -> Follow link and click Confirm

7. Go back to Gmail settings -> Go to "Forward and POP/IMAP" -> Select forwarding option Forward a copy of incoming mail to <email> -> Click Save changes

8. Click Send verification email to confirm. Now your email status is verified.

Follow this interactive guide to connect your Gmail

Outlook

1. Sign in your Outlook account using web browser.

   • If you're using Outlook app, click File -> Go to "Info" -> In Account Settings, click link to web.

     
2. Click Settings icon

3. Go to "Mail" -> "Forwarding and IMAP"

4. Turn on Enable forwarding

5. Copy forwarding address in instruction -> Paste as forwarding address -> Click Save

6. Click Send verification email to confirm. Now your email status is verified.

Follow this interactive guide to connect your Outlook

⚠️ Unable to connect Outlook email to Chatty

When connecting your Outlook email to Chatty, you might see an error message saying your organization doesn't allow external forwarding.

550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)

Why this happens

• Many organizations disable email forwarding by default for security reasons

• This is common for company/organization Outlook accounts

• The system blocks attempts to forward emails to Chatty's email address

How to fix it

1. Contact your organization's IT administrator and take a screenshot of error message

2. Request permission to allow email forwarding to Chatty

3. Go back to Chatty and try connecting your Outlook email again

Zoho

1. Log in to your Zoho email

2. Click icon Settings

   

3. Go to Mail accounts -> Go to Forwards

   

4. Copy forwarding email in Chatty. Paste it in "Add new email forwarding" and click Enter

   

   
5. Click Verify

   
6. In step 2 "Verify your email", click Get confirmation code -> Copy code and paste in Chatty -> Click Confirm

   
7. Click Send verification email to confirm. Now your email status is verified.

Hostinger

1. Sign in your Hostinger email

2. Click Manage

3. Go to Forwarders -> Click Create a forwarder

   
4. Copy forwarding email in Chatty. Paste it in "To email address" and click Create

   
5. Click Send verification email to confirm. Now your email status is verified.

Others

Since there are many email providers available, we cannot include all of them in this list. If your email provider is not in the provided list, please contact us.

You can try finding Forwarding in settings and follow instructions to add Chatty as forwarding email.