Chatty Help Center
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  • Welcome
  • 🚀Getting started
    • Intro to Chatty
    • Quick start
  • 💬Live chat
    • Live chat
    • Your inbox
      • Conversations
      • Customers
      • Chat zone
      • Conversation details
    • Channels
      • Email
      • Facebook messenger/Instagram
    • Automation
    • Contacts
    • Team
      • Team member
    • Quick replies
  • 🤖AI
    • Overview
      • AI completion score
      • What AI assistant can do
      • How Chatty trains AI
    • Data sources
      • How to train AI
    • Settings
    • Test & optimize
    • Meet your new AI support
  • 🗨️Chatbox
    • Chatbox settings
    • Contact button
    • Deep links
  • 📱Mobile & web app
    • Mobile app
      • App tour guide
    • Web app
  • 📃Build FAQs
    • Add category
    • Add questions
    • FAQs page
    • FAQs block
    • FAQs analytics
  • ⚙️Others
    • General settings
    • Order tracking
    • Translation
    • Notifications
    • Analytics
    • Online hours
  • 🧩Integrations
    • Joy
    • Klaviyo
    • Air Reviews
  • 🔖PRODUCT ROADMAP
    • Product roadmap
    • Release notes
    • Pricing
  • ⁉️FAQs
    • Uninstall Chatty
  • 🔏Privacy policy
    • AI Compliance
    • Cookie policy
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  • Discover Chatty
  • Live chat
  • AI assistant
  • FAQs

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Welcome

Welcome to Chatty - Livechat Helpdesk, FAQ

NextIntro to Chatty

Last updated 1 month ago

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Customer support is essential for any e-commerce website.

It's the bridge between you and your customers, allowing for instant help and guidance.

That's where comes in. It’s a simple and effective way to talk to your customers, answer their questions, and help them out just like you would in person.

Discover Chatty

Live chat

AI assistant

FAQs

Need help? Check out Frequently Asked Questions.👇

⁉️FAQs
Chatty
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Live chat

Set up live chat and allow instant support on your site

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Channels

Connect other channels and manage all customers' conversation in Chatty inbox

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Team

Invite your team to manage conversation together in Chatty

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Overview

Activate your AI assistant

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AI training

Train AI with your store data

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Customize AI assistant

Build AI assistant with your brand image, voice & tone, etc.

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FAQs

Add and manage questions & answers in FAQs hub

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Translation

Translate your FAQs and chatbox