Order tracking
Order tracking in chatbox helps user track their orders faster
Last updated
Order tracking in chatbox helps user track their orders faster
Last updated
Who can use this feature?
This feature is available for all users
In app, click Chatbox
In tab General, turn on Order tracking in "Blocks"
Click Edit to set up your tracking link
Select your preferred tracking method.
On your website, click to open Chatbox. Click Order tracking.
You can use order number or tracking number to track orders. With order number, insert email or phone number. With tracking number, insert your tracking number. Then click Track to check your status.
Click Track to check your order information.
