What AI assistant can do
Quickly answer customer questions with AI trained on your data sources
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Quickly answer customer questions with AI trained on your data sources
Last updated
Was this helpful?
Al assistant helps you solve customers' questions faster based on the data you provide.
Core capabilities
Responds to customer questions instantly 24/7
The AI helps customers find the right products by:
Understanding customer needs through conversation
Recommending relevant items
Providing product comparisons
Sharing product details and specifications
Offering alternatives when items are unavailable
Helps customers track their orders
Checks order status and provides updates
Explains shipping times and delivery expectations
Assists with finding order history
Respond to queries in multiple languages
Handle paraphrased questions
Provide consistent answers across languages
AI may have difficulty with special characters, symbols, or highly technical industry-specific terms
When the conversation is transferred to your team, AI will summarize the whole conversation.
Create summaries from the whole chat
Detect the conversation language automatically
Highlight main customer issues and needs (show original messages)
Provide helpful response suggestions
Custom instruction capabilities
With custom instructions, you can train your AI Assistant to:
Use specific tone and style that matches your brand voice (formal, casual, friendly, professional)
Adjust response length based on your preferences (brief, detailed, comprehensive)
Focus on particular product features you want to highlight
Follow specific response protocols for different types of customer inquiries
Implement your unique customer service policies and approaches
