Translation

Translate content on chatbox and FAQs page into your language

Who can use this feature?

This feature is available for all users

Translation is a feature helps translate all content in chatbox into your language automatically. It saves your time and effort on manual translations for FAQ labels.

How does Translation work?

Your chatbox will be shown in Default language to all users in default.

If you publish more languages, those will be available for users who use that language on your website.

Set up languages of your website

Before publishing a new language, make sure your website is available in that language.

In Shopify Admin, click Settings -> Language and set up your language.

How many languages are supported in Chatty?

There are 19 languages are supported in Chatty for now.

English
Spanish
French
Portuguese
German
Dutch
Italian
Turkish
Vietnamese
Hindu
Urdu
Chinese (Simplified)
Chinese (Traditional)
Arabic
Malay
Japanese
Greek
Romanian
Norwegian

If your language are not supported to auto-translate, you can select Custom for other languages.

Default language

Default language is available for all users. English will be set as default language when you first using app.

If user's language is not available in your translation, chatbox will be shown in default language.

With users who downloaded app before April 23, 2024: If you already set a language as a primary language, that language will be set as default

Change default language

Only published language can be updated as default language.

Go to translations
In published language list, click -> click Change default
Click Save

Published language

Published languages will be available for visitors of your website using those languages.

Publish a language

Click Add language
Newly added language will be listed in the "Unpublished language". It will be auto-translated with the latest content. Click Edit if you want edit your translation. If you don't want to edit translation, skip to step 5 to Publish language.
You can edit translation of Chatbox, FAQs page and all your FAQs. Click Auto-translate to translate all content, or you can edit content yourself.
In FAQs translation, click to edit categories and questions.
$f(x) = x * e^{2 pi i \xi x}$
After editing, click Save to save translation of each page.
Click -> Click Publish -> In the popup, click Publish