Analytics
Analytics for chat performance of your store
In Dashboard, you can check analytics of chat performance of your store.
Analytics that are provided in Dashboard:
All conversations: All conversations in the selected time range
New conversations: Total number of new conversations has started in the selected time range
Average first response time: Average first response time of all convesations in the selected time range
Go to Dashboard -> Scroll down to Analytics.
You can select time range to filter your analytics. Or click Reload to refresh the latest data.
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