Joy
How to integrate Chatty with Joy Rewards & Loyalty Program
Who can use this feature?
This feature is available for all users who are using both Chatty and Joy
What is Joy Rewards & Loyalty Program?
Joy is a Shopify app that provide loyalty program for enhancing customer retention and satisfaction.
It offers a full suite of features (rewards program, points, VIP tiers and referrals…).
Learn more about Joy Rewards & Loyalty Program
Why integrate Joy?
By integrating Chatty with Joy, you can get access to customer’s loyalty profile and activity right in Chatty Inbox, which include:
Type
VIP tier
Points balance
Birthday
Referral link
Then, you have more information to personalize answers to customer inquiries or provide suitable services/products.
You can check Joy profile in:
Customer details in Contacts
Conversation details
How to integrate?
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