Settings
Customize your own AI assistant
Appearance
You can give a specific name and avatar for your AI assistant. This will be shown in the chatbox.
Welcome message
Welcome message will be the first text sent to the customers when they click Contact us.
Personality
You can set up how AI answers customer questions. Select tone of voice and length of answer that fit your brand.
Go to AI assistant → Go to Instruction tab → Select your Tone of voice and Length of response
Custom instruction
Custom instruction allows you to provide specific guidance on how your AI assistant should interact with customers. You can control how AI handles customer inquiries with custom instructions.
You can personalize your AI assistant's responses to better align with:
Specific business needs
Unique brand voice
Particular topics or inquiries that are common for your store
Special handling requirements for certain types of questions
How to handle specific scenarios
You can manually add your instructions or generate instructions with AI.
Add your own instruction: Go to AI assistant → Go to Instruction tab → Enter your Custom instruction
Generate with AI:
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