FAQs
Frequenly asked questions of Chatty users
Last updated
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Frequenly asked questions of Chatty users
Last updated
Was this helpful?
Please note, in some cases, when the app is removed from your Shopify store, our code might remain but will be disabled. This happens because we lose access to the theme files immediately when you uninstall our app.
Follow these steps to manually remove what's remaining.
Get access to Shopify Admin → Online store → Pages
Select page "Frequently Asked Question"
Click Actions → Delete pages
Before publishing a new language, make sure your website is available in that language.
In Shopify Admin, click Settings -> Language and set up your language.
Online/offline status only works if you turn on Contact us block in chatbox.
Go to Widget -> Genersl
In Blocks, turn on Contact us