Assistant

Your assistant that helps by offering instant support to customers

Welcome visitors

This flow helps greet users with personalized messages, making their visit feeel extra special.

Welcome messages will be shown to visitors of your website.

If you're using live chat, when users click welcome message, chatbox will be opened and store will send them welcome message as first message.

If you're not using live chat, when users click welcome message, chatbox will be opened.

  1. Go to "Assistant" tab

  2. Click Manage in "Welcome visitors"

  3. Click turn on to activate the flow

  4. Edit Audience. Audience is who will see your welcome messages. Visitors: Those who visit your website Customers: Those who have made a purchase at your store and logged in

  5. Edit your message. In "Content", click to edit your title and message.

  6. Advanced settings:

    • You can customize welcome message with background color, text color and font

    • Select devices to show welcome messages

    • Select time to show welcome messages. You can only select time to show welcome messages when you set up online hours.

Subcribe newsletter

This chat flow will be available soon.

Quick replies

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AI sales assistant

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