Chatty Help Center
Avada productsGo to app
  • Welcome
  • 🚀Getting started
    • Intro to Chatty
    • Quick start
  • 💬Live chat
    • Live chat
    • Your inbox
      • Conversations
      • Customers
      • Chat zone
      • Conversation details
    • Channels
      • Email
      • Facebook messenger/Instagram
    • Automation
    • Contacts
    • Team
      • Team member
    • Quick replies
  • 🤖AI
    • Overview
      • AI completion score
      • What AI assistant can do
      • How Chatty trains AI
    • Data sources
      • How to train AI
    • Settings
    • Test & optimize
    • Meet your new AI support
  • 🗨️Chatbox
    • Chatbox settings
    • Contact button
    • Deep links
  • 📱Mobile & web app
    • Mobile app
      • App tour guide
    • Web app
  • 📃Build FAQs
    • Add category
    • Add questions
    • FAQs page
    • FAQs block
    • FAQs analytics
  • ⚙️Others
    • General settings
    • Order tracking
    • Translation
    • Notifications
    • Analytics
    • Online hours
  • 🧩Integrations
    • Joy
    • Klaviyo
    • Air Reviews
  • 🔖PRODUCT ROADMAP
    • Product roadmap
    • Release notes
    • Pricing
  • ⁉️FAQs
    • Uninstall Chatty
  • 🔏Privacy policy
    • AI Compliance
    • Cookie policy
Powered by GitBook
On this page
  • Why AI is our priority
  • What's in new AI package
  • Building with us

Was this helpful?

  1. AI

Meet your new AI support

We're transforming Chatty with advanced AI features to make your customer support smarter, faster, and more efficient

PreviousTest & optimizeNextChatbox settings

Last updated 4 months ago

Was this helpful?

New AI package coming soon in February 2025

Why AI is our priority

The future of eCommerce support is AI-powered

In today's fast-paced e-commerce world, customers expect instant & accurate responses 24/7.

AI isn't a nice-to-have – it's becoming essential for providing the level of service your customers demand.

  • 90% of queries can be handled automatically with AI support

  • 24/7 support without increasing your team size

  • 3x faster response times with AI assistant

What's in new AI package

Train your AI assistant by your products information & enable AI product recommendation during conversations to boost sales opportunities

Train your AI with multiple data sources - upload files, import from URLs, and add custom topics for more accurate responses

Customize AI-to-agent transfer with automatic message templates, smart assignment, and more management for team

Customize your AI assistant's tone and instructions to match your brand voice perfectly

Automatically handle common inquiries and suggest responses based on your training data and past conversations

Provide revenue reports and conversation analytics to track your support performance

Building with us

We're building AI specifically for eCommerce, shaped by real experiences from merchants like you.

Every store is unique - and your challenges help us create solutions that truly work.

Try our new AI features and share your thoughts. Your feedback helps us build exactly what your store needs.

▶

🤖
Try new AI features